Inside Sales Representative

About the role

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Inside Sales Representative within our footprint to support our fast‑growing Data division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment.

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn‑key systems, products, and services — including two‑way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point‑to‑point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

Responsibilities

• Fully integrated with the In‑Building Wireless Solutions Team; initially provide dedicated support for a strategic customer program.
• Introduce customers to integrated wireless system communications products to increase sales channel daily.
• Support strategic customer programs through outreach, contact validation, opportunity qualification, meeting and site‑assessment scheduling, proposal follow‑up, and coordination with Account Executives and internal technical teams.
• Maintain accurate customer, site, activity, and opportunity information in the CRM while tracking assigned accounts through established program milestones.
• Research and search for potential customers and clients that may need solutions, using sales leads based on information from various market data sources.
• Develop and maintain relationships with customers.
• Determine customers' communication needs and recommend equipment needed.
• Provide quotes and negotiate prices and credit terms with customers.
• Provision equipment, gather programming, and enter information.
• Ensure on‑time customer delivery, training, and successful deployment.
• Maintain dates, notes, quotes, and follow‑up while managing opportunities through CRM.
• Familiarize self with competitors' products and sell against them.

Requirements

• Minimum of 2 years in sales or sales support experience within the telecommunications or electronics industry.
• Previous CRM experience, preferably HubSpot.
• Understanding radio frequency is a plus.
• Experience selling technology or telecommunications B2B is a plus.
• Proven experience prospecting over the phone for new B2B opportunities.
• Proven sales skills in a fast‑paced environment.
• Strong verbal and written communication skills.
• Intermediate ability to use Microsoft Office suite of products.
• Detail‑oriented and able to manage various activities.
• Strong organizational skills.
• Ability to explain product features and benefits.

Physical requirements

The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.

Travel requirements

Travel as necessary to support company and customer needs.

Direct reports

No direct reports.

Benefits

• Medical, Dental, Vision
• 401K
• PTO
• Holiday Pay
• Education Incentives

Company values

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.