Inside Sales Representative

ABOUT THE ROLE

You'll play a key role on our growing Sales Team. This is a great opportunity to launch or grow your career in a fast-paced, supportive environment. You'll connect with potential customers, help them understand our services, and guide them through the booking process—from first contact to final scheduling.

WHAT YOU'LL DO

• Become a knowledgeable ambassador for LoadUp—learn our services and pricing so you can confidently guide customers through their options.
• Deliver friendly, helpful service to every customer and prospect—your communication skills and positive attitude will make a real impact.
• Follow clear, proven sales processes including using call scripts, updating lead and sales activity in our CRM, and managing your pipeline effectively.
• Learn and master LoadUp’s internal software to help track orders and stay up to date on driver activity.
• Support customers through every step of the sales process, from first conversation to final scheduling.
• Respond quickly and professionally to inbound calls, chats, and texts from customers and prospects.
• Stay engaged with leads by following up through calls, emails, and text messages to answer questions and close the sale.
• Work one of our three available shifts, with the unique flexibility to work completely remotely from home during weekend shifts:
• Option 1: Sat–Wed 7:30 AM–4:30 PM (In-office weekdays, remote WFH weekends)
• Option 2: Tue–Sat 11:00 AM–8:00 PM (In-office weekdays, remote WFH Saturday)
• Option 3: Mon–Fri 7:30 AM–4:30 PM (Fully in-office)

WHAT SETS YOU APART

• Local Candidate – You are currently located in the North Atlanta area and are comfortable commuting to the office for your weekday shifts.
• People-Oriented – You enjoy connecting with others, communicating clearly, and staying organized—even when juggling multiple tasks in a fast-paced environment.
• Goal-Driven – You’re motivated to succeed, love working toward targets, and enjoy the challenge of helping customers find the right solution.
• Eager to Learn – You take pride in your work, stay curious, and want to grow your skills while solving real customer problems.
• Creative Problem-Solver – You think on your feet, offer thoughtful solutions, and stay focused on delivering the best outcome for each customer.
• Confident Communicator – You don’t get discouraged by objections—you see them as opportunities to build trust and guide the conversation forward.