Inside Sales Representative

Lane Enterprises is excited to welcome an Inside Sales Rep to their team! From generous benefits to great employee retention, this is a fantastic opportunity to join a thriving organization.

Benefits

• Medical, Dental, Vision
• 401k
• Paid Time Off
• Paid Holidays
• Pension plan
• Flexible Spending
• Company paid Life Insurance
• Voluntary Life Insurance
• Employee Stock Ownership Plan (ESOP) opportunity
• Generous bonus incentive plan

About the role

The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They prepare new project quotations, quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The role also involves communicating with other departments, providing various reporting, and performing other administrative duties as assigned.

Responsibilities

• Work directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products.
• Provide sales assistance by qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take-offs.
• Contact general contractors as necessary to obtain bidders list and bid results.
• Develop quotes, review orders for clarity and accuracy, prepare submittals, and estimate delivery dates.
• Handle maintenance bids, dealer relations, and accessory products (e.g., fabric, gabions, gates, trash racks, etc.) within guidelines.
• Use information systems to check availability and have a working knowledge of production, scheduling, and shipping practices and procedures.
• Coordinate inter-company orders as necessary.
• Maintain thorough knowledge of Lane's products, product information, specifications, and pricing guidelines.
• Handle all contacts in a professional manner and maintain harmonious working relationships among office, plant, and sales personnel.
• Perform work in a professional, timely, and accurate manner.
• Develop customer base through cold calling, lead follow-ups, local sales calls, mailing, and other market development techniques.
• Develop an understanding of individual territory dynamics (e.g., customer relationships, pricing, competition).