Inside Sales Representative

Essential Functions/Duties

• Establish productive and professional relationships with key personnel in assigned customer accounts
• Negotiate and close agreements with customers by generating quotes and processing orders
• Manage customer accounts by monitoring orders, ensuring on-time deliveries, assisting with inventory needs, and resolving issues promptly
• Provide accurate information regarding products and services to inquiring customers
• Place outbound calls to new and existing accounts to identify opportunities, decision makers, and customer service needs
• Contact current customers using sales activity reports to drive engagement and growth
• Collaborate with office and production teams to ensure orders are produced accurately and efficiently
• Proactively increase market share by working in partnership with the outside sales team
• Provide feedback to internal teams and leadership regarding customer insights, expectations, and trends
• Perform other duties as assigned

Qualifications

• Proven experience in sales or other related fields, knowledge of sales techniques, and best practices
• Strong analytical and problem-solving skills
• Strong Microsoft Office skills, Excel skills a plus, including the ability to create and use spreadsheets for data analysis and reporting
• Organized, initiative-taking, and able to work independently and as part of a team
• Able to thrive in a fast-paced construction environment
• High attention to detail and excellent time management skills
• College degree preferred or 2+ years sales experience
• Experience working with ERP & CRM systems (e.g., NetSuite, JDE, Oracle, Salesforce)
• Strong negotiation skills
• Excellent communication and interpersonal skills

Company Description

Hoover Treated Wood Products, Inc. (HTWP), is the largest producer of fire-retardant treated wood in the world. In business since 1955, HTWP has 10 plants located from coast to coast. HTWP offers a comprehensive compensation package that includes competitive wages, a pension retirement plan, medical, dental, life and disability insurance, paid holidays and vacation.

Equal Employment Opportunity

Hoover Treated Wood Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.