Inside Sales Representative

Key Responsibilities

• Own and manage a portfolio of small and mid-sized accounts
• Serve as primary point of contact for all commercial interactions
• Manage the full sales cycle from qualification through close
• Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end
• Identify and execute cross-sell and upsell opportunities to expand share of wallet
• Maintain regular customer contact cadence and proactively manage account health
• Contribute to account planning and growth strategies
• Ensure smooth transition to Customer Service for order execution and fulfillment
• Generate and qualify new logo opportunities aligned to defined target profiles
• Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads, Outbound prospecting, and Reactivation of dormant accounts
• Research prospects, build target account lists, and execute multi-step prospecting cadences
• Qualify leads based on fit, need, and revenue potential
• Enter and manage opportunities in CRM and advance through early sales stages
• Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate
• Maintain a balanced pipeline across existing account expansion and new logo opportunities
• Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression
• Adhere to pricing, compliance, and governance standards
• Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience
• Share customer insights with Marketing and Product teams to inform campaigns and offerings
• Escalate service or quality issues and ensure resolution

Education & Experience

• Typically possesses a Bachelor's degree (or equivalent)
• Typically requires 4-8 years of experience

Knowledge & Skills

• Proficiency with CRM for pipeline, forecasting, and account management
• Strong commercial acumen with demonstrated pricing and negotiation capability
• Clear, concise communication (written and verbal) with executive presence
• Ability to analyze data to generate insights and action plans
• Collaborative working style with cross-functional teams (Operations, Supply Chain, Finance, Quality)
• Organized, disciplined operating cadence; able to manage multiple priorities
• Prospecting and lead qualification skills with consistent follow-through
• Value-based selling and objection handling

Benefits

Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues.