Inside Sales Representative

Position Summary

GreenWaste is seeking an Account Manager Inside – C & D to support one or more facilities. This role manages a portfolio of clients, develops tailored solutions, and drives revenue growth through strategic partnerships.

Essential Functions And Responsibilities

• Serve as the primary point of contact for assigned accounts, ensuring client satisfaction and fostering long-term relationships.
• Regularly call and email clients to review service performance, volume commitments, address concerns, and cross-sell opportunities for additional services.
• Proactively manage account renewals, volume commitments, and negotiate contract extensions.
• Identify and capitalize on opportunities to expand services within existing accounts by understanding client needs and aligning them with company offerings.
• Collaborate with cross-functional teams to deliver customized waste recycling and composting solutions that meet client objectives.
• Develop and execute account plans to achieve revenue and profitability targets.
• Act as a trusted advisor, providing clients with insights into industry trends, regulatory updates, and sustainability best practices.
• Partner with clients to develop and implement waste reduction, recycling, composting, and sustainability initiatives.
• Conduct periodic waste and recycling audits and provide data-driven recommendations for improvement.
• Monitor account performance, including service delivery, financial metrics, and client satisfaction.
• Prepare and present regular reports to clients, highlighting successes, key metrics, and areas for improvement.
• Use CRM tools to maintain accurate account records and track sales activities.
• Work closely with operations, logistics, and customer service teams to resolve service issues and ensure seamless execution of client programs.
• Advocate for client needs within the organization while balancing operational capabilities and business objectives.

Knowledge, Skills, And Abilities

• Proven experience in account management, sales, or business development, preferably in the waste and recycling industry or a related field.
• Strong understanding of waste management operations, recycling processes, and sustainability practices.
• Demonstrated success in managing accounts and achieving revenue growth.
• Excellent communication, negotiation, and presentation skills.
• Ability to build trust and credibility with clients at all organizational levels.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Highly organized and capable of managing multiple accounts and projects simultaneously.

Qualifications

• Bachelor’s degree in business, environmental science, or a related field (or equivalent experience).
• Valid driver’s license and willingness to travel for client visits and events.
• Language proficiency in English and/or Spanish.

Physical Demands

• Make sure to list the physical demands, such as push, pull, standing.
• Ability to physically push, pull and lift objects up to 75 lbs.
• Ability to walk on uneven surfaces.
• Constant bending and twisting.
• Frequent standing, walking and semi-frequent sitting.

Work Environment

• Combination of office-based and fieldwork, including site visits, trade shows, and community outreach events.
• Flexible hours, including occasional weekends for events or client meetings.

Compensation And Benefits

• Financial compensation will be commensurate with applicable experience.
• GreenWaste offers a competitive benefits package, including paid time off, holiday pay, 401K benefits, FSA, and full employee coverage for medical, dental and vision insurance.