Inside Sales Representative

About the role

We are seeking an on-site Inside Sales Representative to help drive growth within our Industrial Starch Sales team. In this role, you'll play a key part in expanding business across the paper, corrugated, and industrial markets by partnering with customers to understand their needs, identify new opportunities, and deliver value-driven solutions. This position combines account management, business development, market analysis, and cross-functional collaboration to drive customer success and business results.

This role is designed and intended to be performed in Muscatine, Iowa.

Responsibilities

• Responsible for the marketing and sale of products assigned as Industrial Sales Products.
• Report on customer activities, including shipping, order volumes, sales forecasts, and logistical items.
• Report on competitive activity, such as pricing, new products, policy, or quality.
• Maintain up-to-date sales records in Microsoft Dynamics CRM and publish reporting on contracted volume compliance.
• Conduct market surveys, reporting, and other special assignments.
• Initiate and maintain personal, phone, and written contacts with customers.
• Cultivate accounts by maintaining close business relationships with Procurement, Product Development, Production, and other partners who influence purchasing decisions.
• Identify key accounts, both current and potential, in territory, and develop strategy to build and maintain business at these accounts.
• Oversee internet inquiries and delegate as necessary.
• Oversee new customer setup process for all industrial accounts.
• Act as pricing liaison between sales and customer service.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in a relative field of study is preferred.
• Minimum two years of technical or specialty sales experience preferred.
• Experience with wet milling or related starch industry desired.
• Demonstrates strong market insight and strategic alignment with long-term business goals.
• Exercises sound judgment, ethical decision-making, and personal integrity.
• Communicates confidently and effectively across written and verbal channels.
• Operates independently while fostering collaboration and team-oriented results.
• Proactive in identifying solutions, developing sales strategies, and engaging key stakeholders.

Schedule

Primarily an office environment with occasional visits to plant facilities where required safety policies and PPE requirements must be followed.

Travel

Minimal travel is required (<10%) for trainings, company events, customer on-site visits, etc.