Inside Sales Representative

About the role

Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are designed to support manufacturing OEM’s with their engineered production material specifications, fulfillment, and quality requirements.

Responsibilities

We are looking for an Inside Sales Account Manager to fill an immediate opening. The qualified Inside Sales Account Manager must possess a high school diploma or GED and have a combination of relevant experience in a customer-facing role, processing sales orders. A qualified candidate will be able to perform the following task:

• Processes customer orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Communicating with customers to understand their needs, identify sales opportunities, and source products to process sales orders and monitor customer fulfillment.
• Research and report pricing, products, and current/future market trends information.
• Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.
• Handle multiple customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis.

Requirements

• Must preferably possess a high school diploma or GED, or a two-year technical degree or more is preferred.
• Should preferably possess previous experience in a customer-facing sales environment or an equivalent experience in an industry with strong sales skills.
• Should possess a combination of product and application knowledge, negotiation skills, interpersonal skills, effective communication skills, organization skills, and problem-solving skills to drive decisions with influence.
• Must also possess the ability to work overtime as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible spending accounts
• Employee assistance program
• Health wellness programs
• Pet insurance
• Tuition reimbursement
• 401(k) with competitive match (eligible immediately)
• Several paid holidays
• Paid time off (personal, sick, vacation)
• Retention bonus up to $1,000 paid in two increments following 90 and 180 days of employment