Inside Sales Representative

About the Role

General Shale, Inc., a leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative to join the team in Memphis, TN. The role supports daily sales operations and works closely with customers, dispatch, and the outside sales team, handling a mix of customer service, order processing, and coordination to ensure accurate and timely delivery of products.

Key Responsibilities

• Provide inside sales support and customer service.
• Process orders, invoicing, and cash sales.
• Answer incoming calls and respond to customer inquiries.
• Enter and maintain accurate information in SAP.
• Coordinate with dispatch to schedule deliveries.
• Work closely with the outside sales team.
• Assist with light yard or product support as needed.

Qualifications

• 1–3 years of customer service or sales experience.
• Associate or Bachelor’s degree preferred.
• Strong computer skills; SAP experience is a plus.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a team environment.

Benefits

• Competitive salary.
• Comprehensive benefits package.
• Opportunities for professional development.
• Stable, established company environment.