Inside Sales Representative
Formica Group North America · Cincinnati, OH · 1 mo ago
Business DevelopmentFull-time
About the role
The Inside Sales Representative will proactively make outbound customer calls to qualify and generate clean project leads for the Field Sales team, preparing motivated candidates for an outside field sales opportunity within North America.
Responsibilities
- Project and lead tracking
- Establish and maintain customer relationships
- Determine service and product needs for both existing and new customers
- Accurate and timely updates to CRM system
Requirements
- High School Diploma or GED
- 2–5 years of customer service or sales experience
- Bachelor’s degree preferred
Skills
- Able to function as Single Point of Contact (SPOC) to field sales representatives in an assigned territory
- Excellent communication (verbal and written) and interpersonal skills
- Negotiation and analytical skills
- Proficient with Microsoft Office applications
- Knowledge of LX or another ERP system (preferred)
- Salesforce experience (preferred)
- Strong organization skills
- Entrepreneurial spirit, high energy, enthusiasm, and strong work ethic