Inside Sales Representative

Key Duties And Essential Functions

• Answer incoming calls and greet in-person visitors.
• Handle phone inquiries with professionalism, provide accurate information, and ensure timely follow-up.
• Aid in preparing detailed and customized quotations based on client needs and project specifications.
• Assist with service coordination, overseeing project timelines and progress while aligning with client expectations and company standards.
• Collaborate with sales teams to streamline operations by preparing proposals, organizing client data, and maintaining accurate sales records.
• Support sales initiatives by coordinating client meetings, managing follow-up activities, and assisting in the preparation of marketing materials.
• Facilitate efficient service operations by scheduling appointments, coordinating with service teams, and ensuring prompt resolution of client service requests.
• Maintain and organize service logs to support operational efficiency and customer satisfaction.
• Enter sales quotes and other critical data into the system with high accuracy.
• Organize and coordinate attendance at trade shows, including managing registrations and coordinating product demos and promotional giveaways.
• Manage and organize job files to maintain accurate and accessible records.

Required Qualifications

• 1 year of experience in an administrative, sales support, or event coordination role.
• Exceptional organizational and time-management skills.
• Strong attention to detail and accuracy in data entry and file management.
• Excellent verbal and written communication skills.
• Ability to multitask and adapt to changing priorities.

Preferred Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with CRM or ERP systems.
• A high school diploma or equivalent.
• A college degree is preferred.