Inside Sales Representative

About the role

Flow is seeking a motivated Inside Sales Representative to engage prospects, develop leads, and contribute to pipeline growth.

Responsibilities

• Proactively engage prospects through outbound outreach, including calling, email, and follow-up
• Research target accounts and identify key contacts
• Build credibility by learning Flow's product portfolio (waterjet, fiber laser, press brake)
• Collaborate with sales to ensure smooth handoff of qualified leads
• Refine outreach messaging and approach based on results
• Support in-person customer demonstrations, engage prospects, answer questions, and move opportunities forward
• Act as the first point of contact for many potential customers
• Track outreach activity and engagement to ensure visibility and follow-through

Qualifications

• Comfortable interacting directly with prospects and speaking about technical products
• Strong prospecting, follow-up, and lead qualification skills
• Organizational skills with the ability to manage multiple workflows simultaneously
• High level of ownership, accountability, and attention to detail
• Excellent verbal communication skills and strong interpersonal skills
• Self-starter who can execute independently while contributing to process improvement
• Mechanical or technical aptitude with an interest in industrial equipment and manufacturing processes
• Curiosity and desire to understand how complex equipment works and how customers use it in real-world applications
• Ability to identify opportunities within an existing database and convert leads into qualified pipeline
• Persistent, proactive mindset with a desire to uncover and develop new opportunities
• Interest in developing toward a more strategic or revenue-focused role in the future
• Experience working in a CRM
• Previous manufacturing and waterjet experience a plus