Inside Sales Representative

About the role

Aftermarket Specialist position with primary duties which include but are not limited to:

• Act as the contact for customers seeking parts or services available from O’Brien Equipment
• Maintain current product and services knowledge for fielding questions, providing recommendations, and offering solutions for customer needs
• Complete ongoing training, as needed, for staying current on product knowledge and for effective use of the latest software needed for certain products
• Generate quotes for said products and services along with timely customer communication and follow-up
• Maintain customer contacts and sales efforts in a professional manner for recall accuracy and reference for O’Brien Equipment
• Perform order fulfillment: process orders, submit required project paperwork, factory communications, manage any ship product defect or warranty issues
• Track and maintain stocked parts inventory for the Nashville office
• Perform general office housekeeping tasks, as needed
• Be able to perform position requirements with limited supervision
• Perform other duties falling within the reasonable scope of the position, as needed

About Flow Control Group

Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service. At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.

Benefits

• Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
• Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
• Training: FCG University learning and training platform available to all employees offering over 80k courses.
• Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals.