Inside Sales Representative

FASTSIGNS of Santa is a veteran-owned, locally operated franchise with over 30 years of experience in the visual communications industry.

About the role

Serve as the first point of contact for walk-in, email, and telephone customers. Work with management and support teams to satisfy customers and generate revenue in line with the company’s vision and values. Handle sales activities from lead generation through project management, ensuring a customer-focused experience with a friendly, welcoming disposition and exceptional organizational skills.

Responsibilities

• Work with customers at the front counter to provide consultative sales
• Provide detailed communications via email, phone, and in-person interactions
• Consult, troubleshoot, and problem-solve to create custom signs for customers
• Meet monthly and annual sales targets
• Schedule appointments as needed

Requirements

• 3+ years of inside sales experience
• Customer service skills and experience
• Sign shop or printing industry experience is a plus
• Open to applicants with or without a college degree

Skills

• Consultative sales and troubleshooting
• Exceptional organizational and communication skills
• Detail-oriented with a focus on quality and precision
• Team-oriented, collaborative, and people-focused

Benefits

• Generous compensation above industry average
• Paid time off (vacation and sick days)
• Participation in a bonus program
• Medical, dental, vision, and life insurance provided at no charge for employees
• Opportunity for advancement and training & development