Inside Sales Representative

Position Summary The Inside Sales Representative is responsible for building and maintaining relationships with new and existing customers to grow assigned accounts and drive sales revenue. This role involves proactive customer communication, quote and order management, lead generation, and follow-up to ensure excellent customer service and achievement of sales objectives. The ideal candidate is motivated, detail-oriented, and skilled in identifying customer needs while delivering solutions that support long-term customer retention and growth. Essential Duties/Responsibilities The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee with this job title. Communicate with customers via phone, email, and written correspondence to provide a high level of customer service and supportEstablish and maintain strong customer relationships to identify current and future sales opportunitiesRespond promptly to customer inquiries regarding products, pricing, availability, and order statusPrepare, review, and maintain accurate quotes, pricing, and configurations in accordance with company policiesEffectively document sales orders, quotes, and customer communicationsInterpret customer requirements and recommend appropriate products or solutionsGenerate new business through outbound calls, follow-up on leads, and proactive sales outreachClose sales opportunities generated through inbound and outbound effortsSubmit timely call reports and track sales activitiesPrepare sales reports by collecting, analyzing, and summarizing sales dataMaintain accurate records of customer interactions and sales activity Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Four-year college degree is preferred or equivalent sales experience Experience/Skills/Abilities Required Prior customer service and sales experience are requiredSome metals industry or aluminum sales experience would be a bonusStrong organizational, planning, and time-management abilities; high attention to detailStrong verbal and written communication skillsProficiency with Microsoft Word and ExcelStrong math skills and comfort working with pricing and margin calculationsAbility to work independently while collaborating effectively with internal teamsMust be willing to sign our standard non-compete agreement Work Environment/Physical Demands Typical office environment – moderate noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds. We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities. WE ARE A DRUGFREE WORKPLACE