Inside Sales Representative

Inside Sales RepresentativeEagle Industries manufactures jobsite protection and industrial safety products, including debris netting, scaffold wrap, tarps, and ventilation equipment, sold through distributors and dealers across 14 states. As an Inside Sales Representative, you'll manage the day-to-day relationship with the distributors, dealers, and contractors in your assigned region. You'll quote and process orders, answer product questions, solve problems, and find ways to grow existing accounts, working closely with our Regional Managers and Business Development Managers. This is a business-to-business sales role. Your customers are companies, not walk-in shoppers. If you've worked in inside sales, sales support, or account management, this role will feel familiar. It reports to Eagle's Sales Manager. What You’ll Do Respond to customer inquiries by phone, email, and other channels quickly and professionally Process orders, forms, applications, and requests for your region accurately and on time Resolve customer issues and offer clear solutions without unnecessary back-and-forth Escalate complex complaints to the right colleague or manager, then follow through to resolution Support Regional Managers and Business Development Managers with day-to-day sales operations Spot opportunities to grow business within your region's existing customer base Keep customer records and interactions current in HubSpot Share feedback on how we can make the customer service process better Bring a positive, empathetic, and professional approach to every customer, every time What You BringBachelor's degree (BA or BS), preferably in business, marketing, communications, or a related field1+ years of experience in B2B inside sales, sales support, account management, or customer service within a sales organizationStrong written and verbal communication skills, including professional email and phone presenceProficiency with a CRM and Microsoft 365, especially Excel and OutlookStrong organization and the ability to manage multiple accounts and prioritiesA calm, solution-focused approach when customers are under pressure PreferredExperience in construction, industrial, safety, or distribution salesHubSpot experience