Inside Sales Representative

About the role

This Inside Sales Representative position is focused on increasing sales in your assigned territory through growing existing customer accounts, cultivating new accounts, and creating new business opportunities. You will manage transactional accounts, provide standard quoting, and operate within established pricing guidelines. You will handle established OEM and contract manufacturing (CM) accounts with the goal of taking DB Roberts, its franchised lines, and services deeper into the accounts to become the indispensable and trusted go-to source.

Responsibilities

• Work with Field Sales Representatives to increase business at assigned accounts
• Identify, profile, qualify and quantify key growth markets and accounts
• Develop solid working relationships with key contacts within assigned customers
• Provide high levels of customer service through phone calls, emails, letters, and faxes
• Develop and execute effective quoting strategies for assigned customers
• Provide regular backup support for other Inside Sales team members
• Handle a book of business of 3 million dollars or less annually

Qualifications

• Bachelor's degree (B.A.) from a four-year college or university, OR mechanical aptitude with at least one year experience selling fasteners or related product (preferred)
• 1-2 years successful sales or related experience
• Must be a U.S. Person as defined by ITAR (US Citizen, US Permanent Resident, Political Asylee, or Refugee)
• Must be able to report to assigned office location during scheduled in-office workdays

Skills

• Excellent communication and interpersonal skills
• Strong customer service skills and customer focus
• Strong attention to detail and organizational skills