Inside Sales Representative

What You'll Do

• Generate new business opportunities through outbound prospecting, cold calling, email campaigns, and other sales activities.
• Respond promptly to inbound inquiries, qualify opportunities, and route or schedule appointments for the appropriate sales representative when needed.
• Research, identify, qualify, and prioritize prospective customers within assigned territories or target markets.
• Build and maintain a healthy sales pipeline through consistent follow-up and lead nurturing.
• Utilize CRM tools to accurately document customer interactions, manage opportunities, and maintain pipeline visibility.
• Conduct product presentations and virtual demonstrations highlighting the features and benefits of our ergonomic solutions.
• Develop strong relationships with customers, distributors, and channel partners to identify new business opportunities.
• Collaborate with marketing and sales leadership on campaigns, target account strategies, and lead generation initiatives.
• Maintain a thorough understanding of our products, competitive offerings, and industry trends.
• Provide exceptional customer service throughout the sales process and ensure a positive customer experience.
• Assist with special sales projects, trade show follow-up, and other initiatives that support company growth.

Qualifications

• 2+ years of inside sales, business development, or customer-facing sales experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Comfortable making outbound prospecting calls and handling objections.
• Experience using CRM software (Salesforce preferred).
• Proficient with Microsoft Office applications.
• Ability to work independently while contributing to a collaborative team environment.
• Demonstrated ability to prioritize tasks, manage multiple opportunities, and consistently achieve performance goals.
• Passion for helping customers identify solutions that improve workplace productivity and ergonomics.