Inside Sales Representative

About the role

Connect Rentals is looking for a motivated, customer-focused Inside Sales Representative to join their growing team. The role involves assisting customers with equipment rental needs, preparing quotes and contracts, coordinating with operations, building and maintaining positive relationships with customers, and performing various administrative tasks.

Responsibilities

• Assist customers by phone, email, and in person with equipment rental needs
• Prepare quotes, reservations, and rental contracts accurately and promptly
• Follow up on leads, quotes, and customer inquiries
• Build and maintain positive relationships with new and existing customers
• Cook up with the operations team regarding equipment availability, delivery, pickup, and customer needs
• Aid in loading and unloading equipment for customers
• Help out wherever needed to keep work moving and customers taken care of
• Process transactions and maintain accurate customer and rental information in company systems
• Help resolve customer questions or concerns in a professional and timely manner
• Maintain knowledge of company equipment, rental procedures, and pricing
• Work well with team members and assist others when needed
• Perform all other duties as assigned by management in a professional and efficient manner

Requirements

• Previous inside sales, customer service, rental industry, or related experience preferred
• Strong communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Willingness to work as part of a team and step in wherever needed
• Basic computer proficiency and ability to learn company systems

Qualifications

• Must pass pre-employment drug test & Background Screening

Skills

• Customer service skills
• Organizational skills
• Communication skills
• Computer proficiency

Benefits

• Equal Opportunity Employer

Pay

• Competitive salary

Schedule

• Full-time position

Connect Rentals is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind.