Inside Sales Representative

About the role

Reporting to the Director of National Sales, this Inside Sales Representative manages the Western U.S. territory (including Arizona, Arkansas, California, Colorado, Idaho, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah, and Wyoming). The role establishes sales relationships, negotiates customer purchase commitments, and maintains existing customer accounts to meet predetermined territory sales goals. This person also promotes products and services while communicating customer feedback and troubleshooting quality and service issues.

The role is located at our East Earl, PA facility. Travel is generally limited to less than 5% of yearly working hours, with most sales interaction through phone calls and email solicitation. This position offers the opportunity to progress to an outside sales position as opportunities arise.

Key functions

• Call customers throughout the assigned geographical territory including existing and prospective customers, soliciting/enriching buying relationships and increasing territory purchase volume
• Promote products and services through consultative selling techniques while pursuing a strengthened understanding of customer business practices
• Train and educate customers on Conestoga products through Zoom meetings and phone calls
• Provide troubleshooting assistance to both internal and external customers
• Manage profitability through negotiation of trade discounts based on purchase volume and other factors in compliance with predetermined trade discount guidelines
• Prepare required reports on customer, marketplace, and competitor data to make internal departments aware of product and service needs

Required experience

• College degree
• 3+ years of successful inside sales experience in a manufacturing/consumer packaged goods environment
• Exceptional communication and presentation skills
• Proficient with MS Office software