Inside Sales Representative

Position summary We’re looking for a friendly, detail-oriented representative to support customers and grow sales at Total Restaurant Supply. You’ll help restaurants and other food-service businesses find the products they need, process orders, answer questions, and resolve issues promptly. Responsibilities Respond to customer inquiries by phone, email, and in person. Recommend products based on customers’ needs, budgets, and timelines. Prepare quotes, enter orders, and follow up on open opportunities. Check product availability, pricing, delivery schedules, and order status. Coordinate with purchasing, warehouse, and delivery teams to resolve order issues. Handle returns, damaged items, billing questions, and other service requests. Maintain accurate customer, quote, and order records in the company’s systems. Build strong customer relationships and identify opportunities for repeat business. Stay informed about products, promotions, and industry offerings. Qualifications Customer service or sales experience; experience in restaurant supply, food service, or wholesale is a plus. Strong communication, listening, and problem-solving skills. Comfortable handling multiple requests while maintaining accuracy. Basic computer skills and confidence learning order-entry. Reliable, organized, and professional. Able to work collaboratively with customers and internal team.