Inside Sales Representative

About the role

ADESA, a Carvana owned company, operates over 50 locations across the US. We manage auto auctions, repair/reconditioning, and distribution centers. Our inventory includes hundreds of thousands of vehicles from various sources. We're expanding and looking for talented individuals to join our team!

Responsibilities

• Build and maintain relationships with assigned customers including dealers, dealer groups, institutional accounts, and others.
• Establish and maintain relationships with dealers to solicit and sell business via phone and internet.
• Discuss inventory needs, current and future promotions, and upcoming sales with dealers.
• Maintain current customers and act as liaison for Outside Sales Representatives, consignment dealers, and auction personnel.
• Complete a minimum number of calls as set by the General Sales Manager or designated manager and log each call.
• Perform Sale Day duties as set by the General Sales Manager or Sales Supervisor.
• Provide exceptional customer service and IF duties, block representation, printing reports, setting-up displays, and post-sale reporting.
• Navigate and educate customers on ADESA.com and smart phone applications.
• Impact and achieve overall sales goals.
• Practice and promote teamwork at all times while setting a good example of attitude and performance.
• Properly use and navigate ADESA’s CRM to log calls, run reports, and view dashboards.
• Communicate with all departments to ensure proper marketing of sale inventory and maximize vehicle exposure for sale.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.

Requirements

• High School or GED required.
• 1 year of customer service and administrative experience.
• Automotive/auction experience preferred.
• Must be at least 18 years old.
• Valid driver's license.
• Ability to read, write, and communicate effectively in English.
• Ability to physically operate vehicle equipment and tools.

Qualifications

• Strong computer ability.
• Excellent customer service skills.
• Sales and marketing experience.
• Office administration experience.
• Bilingual a plus.
• Skills in Salesforce and Tableau a plus.
• Ability to work independently and exercise good business judgment and discretion.
• Well organized and responsible with an aptitude in problem solving.
• Excellent verbal and written communications.
• Strong multitasking skills along with the ability to adapt to changing work environments.
• Practice and promote Company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement, and Fun.

Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

• Physical activity requirements range from Light to Medium Physical Work.
• Environmental working conditions include temperature changes, outside weather conditions, slight noise levels, and minor atmospheric conditions affecting skin or respiratory systems.

Legal Stuff

• Hiring is contingent on passing a complete background check.
• This role is not eligible for visa sponsorship.
• ADESA is an equal employment opportunity employer.