Inside Sales Representative

About the role

Partner with Regional Sales Managers to grow a territory by finding new prospects, serving existing accounts, and closing profitable new business. Build quotes and submittal packages that win commercial projects, keep the CRM sharp, and stay close to customers from first contact through the purchase order and beyond.

Responsibilities

• Build the pipeline. Identify and target new customers in your territory, and partner with your Regional Sales Manager to turn prospects into profitable accounts.
• Own the quote and submittal. Prepare accurate quotations and submittal packages, help set pricing, and ensure every package is complete and correct.
• Grow the territory. Manage and expand your assigned accounts, shape selling strategy with your RSM, and use industry sources like ConstructConnect to find the next opportunity.
• Serve the account end to end. Stay close to customers from first contact through the purchase order, then work with Project Management to ensure expectations are met.
• Keep everyone informed. Maintain accurate, current CRM records, and keep your RSM and sales leadership in the loop on problems, opportunities, and progress.
• Improve how the work gets done. Help sharpen the systems behind quoting, lead follow-up, and workflow, support RSMs with installation and warranty triage, and represent Bestbath at trade shows as assigned.

Requirements

• A knack for building relationships and dealing effectively with customers, contractors, architects, and coworkers alike.
• The persistence to follow up, chase the lead, and see a deal through.
• A clear, professional communication in writing, on the phone, and in person.
• A close attention to detail, especially on quotes and submittals, where accuracy wins or loses the job.
• The ability to set your own priorities, organize your workload, and adapt quickly when things change.
• A familiarity with Outlook, Word, Excel, and PowerPoint, and the drive to pick up new systems quickly.

Qualifications

• A bachelor's degree in Business Administration, Marketing, or a related field (a strong substitute for direct sales experience).
• Sales experience, ideally selling commercial products or services.
• Exposure to commercial construction, or knowledge of the bathing, accessibility, composite, or aging-in-place industries.
• Experience in customer service, inside sales, sales support, or order entry.
• Familiarity with NetSuite and HubSpot.
• A willingness to learn ADA and other governing regulations.

Skills

• Organizational skills
• Communication skills
• Attention to detail
• Customer service skills
• Ability to prioritize tasks
• Ability to adapt to changing situations

Benefits

• Retirement and savings: Company matches 100% of your 401(k) contributions up to 4%, eligible on your first day and vested immediately.
• Health savings account (HSA) matching: Company matches your HSA contributions.
• Healthcare options: Multiple medical plans, including a low-cost Direct Care Value option with unlimited, concierge-style primary care.
• Virtual care: No-cost MDLive visits for medical, dermatology, and mental health needs, available 24/7.
• Dental and vision plans: Two plans to choose from.
• Life and disability insurance: Company-paid life and AD&D insurance, voluntary disability coverage, and a confidential Employee Assistance Program.
• Paid time off: Accrued on day one, plus paid holidays.
• Family leave: Up to six weeks paid for maternity or personal recovery, and three weeks for paternity or caring for a family member.
• Hybrid schedule: Flexible work arrangement to balance work and personal life.
• Tuition reimbursement and family scholarships: Support for further education and family.
• Discounted YMCA membership: Access to fitness facilities.
• Employee purchase program: Discounts on company products.
• Company donations: Contributions to non-profit organizations.
• Confidential Employee Assistance Program: Support for personal and family issues.

Pay

$50,000 to $60,000 per year, plus variable compensation that rewards the business you bring in.

Schedule

Primarily an office-based role with a moderate noise level. Expect extended periods of sitting (up to 8 hours), occasional lifting up to 20 lbs, and repetitive use of the hands and wrists. This role includes occasional local and national overnight travel for industry events, seminars, and professional training.