Inside Sales Representative

About the role

We are looking for a full-time inside sales representative to join our team. Your primary responsibility is to secure at least 20-25 qualified appointments per month.

Responsibilities

• To personally produce and schedule a minimum of 4-5 qualified appointments per week with our Physical Therapists (20-24 per month minimum)
• To maintain 100% accuracy in the company’s database
• To meticulously follow the company’s inside sales process, including tracking and reporting key metrics, updating records appropriately, following scripts, etc.
• To follow up on leads using the company’s lead follow-up process to qualify them, update their information in the CRM, and ultimately schedule a consult when appropriate
• To make 20-40 outbound calls per day to follow-up on various marketing campaigns and schedule consultations
• To call and confirm consultation appointments to reduce no-shows
• To assist in scheduling clients who request to reschedule or cancel or who no-show for their appointment (consult)
• To prepare and send the company’s “Shock and Awe” materials to prospects that have booked a new consultation
• To update all records in the company’s CRM with accurate and complete information, including keeping good records of conversations, updating the status of leads accurately, etc.
• To use the company’s database and other resources to find prospects and set appointments for outside community events
• To assist in any manner possible the staffing of outside events, such as working the product table or the registration desk, customer service, and assisting in the production of the event
• To be a careful understudy and learn all products, price points, and promotions so you can assist in closing sales

Requirements

• At least one year experience in a successful inside sales position
• Extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success
• Quick, self-motivated learner who wants to work for a company that will invest in your education and training
• Likes to work in a small company where your input, contributions, and ideas will directly impact the company’s growth and success
• Enjoys having conversations with (and helping) small business owners
• Loves building relationships with people and providing a true “WOW” experience
• Desires a position that will offer upward earning and career advancement

Skills

• Extreme attention to detail and being highly organized
• Excellent project and time management skills, able to work to meet deadlines, often under pressure
• Excellent verbal and written communication skills
• Uses Google Docs, Microsoft Office, and willing to learn the company’s CRM and Practice Management systems

Benefits

• Competitive base salary of $15 per hour/$31,200 annually
• Bonus/Commission structure that will take annualized pay well past $50,000
• 10 days paid vacation in your first year!