Inside Sales Representative

Role Overview

The Inside Sales Representative (ISR) is responsible for driving revenue growth by identifying, qualifying, and closing cybersecurity product sales. While the role emphasizes mid-market, enterprise and transactional opportunities, the ISR also supports broader lead generation across various customer segments, contributing to pipeline development and sales acceleration.

Role Responsibilities

• Lead Generation & Qualification
• Proactively identify and engage prospects across mid-market, and enterprise segments through outbound calls, emails, and digital outreach.
• Qualify inbound and outbound leads using frameworks like MEDDPICC.
• Segment and prioritize leads based on industry, business size, cybersecurity maturity, and urgency of need.
• Full-Cycle Sales Ownership (Transactional Deals)
• Manage the entire sales process for transactional opportunities—from discovery to close—especially for the Confirm product line.
• Deliver tailored product demos and pricing proposals.
• Negotiate and close deals independently, especially for lower ACV or SaaS-based offerings.
• Customer Engagement & Education
• Understand cybersecurity needs across different customer profiles, including mid-market with limited IT resources and larger organizations with complex environments.
• Educate prospects on product value, deployment ease, and ROI.
• Serve as a trusted advisor to help customers navigate cybersecurity decisions.
• Pipeline & CRM Management
• Maintain accurate and up-to-date records in CRM (e.g., Salesforce, HubSpot).
• Track opportunity positioning (MEDDPICC) stages, forecast revenue, and report on sales activities.
• Collaboration & Feedback
• Collaborate with VP Strategic Accounts in support of North America business, including collaboration on major/strategic accounts.
• Partner with marketing on campaigns and lead nurturing across segments.
• Provide feedback to product and marketing teams based on customer conversations.
• Cook with channel partners or MSPs when applicable.

Skills and Requirements

• Experience 1-3 years in an inside/outside sales or business development role, preferably in B2B SaaS or cybersecurity.
• Exceptional verbal and written communication skills.
• Ability to research and tailor outreach to individual prospects.
• Strong organizational skills and attention to detail.
• Proven ability to meet and exceed KPIs in a fast-paced environment.

Mindset

• Self-starter with a positive attitude and a growth mindset.
• Comfortable engaging senior-level decision-makers in large enterprises.
• Eager to learn and grow within the sales organization.

Tools

• Familiarity with CRM software (e.g., Salesforce, HubSpot).
• Proficiency in sales engagement tools (e.g., Outreach, SalesLoft, or LinkedIn Sales Navigator).

About Us

We are a fast-moving company and are looking for candidates with growth potential, eager to learn and who can demonstrate their abilities and motivation to contribute in a fast-paced environment. Axiad offers a competitive compensation and benefits. You will work in a fun and creative environment with a talented group of individuals that have a passion for building great solutions.