Inside Sales Representative

About the role

Arrow Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions.

Responsibilities

• Sell additional services to existing and former customers by phone
• Provide administrative support by answering phones, scheduling services, and managing payment data
• Meet daily call volume standards
• Document interactions and call activity in the customer relations management system
• Generate leads and appointments through telephone conversations to partner with Outside Sales
• Participate in lead-generating programs created by the corporate Inside Sales Department

Requirements

• Previous customer service experience, preferred
• Excellent telephone skills
• Basic computer skills
• Ability to pass and maintain any state regulatory agency-required licensing/certification exams
• Ability to pass internal technical exams
• High school diploma or equivalent
• Able to work a 40-hour (minimum) work week
• Willing to work minimal overtime as needed

Benefits

• Generous time off
• 11 paid holidays
• 401(k) with company match
• Roth IRA
• Medical, dental and vision insurance
• High deductible HSA
• Telemedicine
• Disability, cancer, and accident insurance
• Health & wellness suite company-paid
• Additional, optional life insurance

About Our Family Of Brands

We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.