Inside Sales Representative

About the role

As an Inside Sales Representative, you will sell Arrow’s line card of passive, electromechanical, and connector products and serve as the daily contact for customers and suppliers.

Responsibilities

• Manage the overall account relationship by providing strategic service and support to an assigned customer base.
• Maximize margins, gain market share, and drive value-added solution selling.
• Provide customer service by facilitating quoting, demand fulfillment, on-time order delivery, engineering support, and troubleshooting customer problems.
• Act as a key liaison between suppliers and customers to build and establish long-term business partnerships.
• Develop and manage customer strategy in assigned account territory to achieve Sales Excellence.
• Drive Solutions Selling within the approved account-level strategy, leveraging knowledge of the competitive landscape.
• Support ongoing Sales Support activities for the Order to Invoice process.
• Own the customer interface for backend Quality processes, including corrective actions and Field Quality Reports.
• Maintain Perfect Order Index (POI) and inventory integrity to minimize write-offs and bill-backs.
• Serve as the customer interface for Credit and Financial Information, coordinating resources and support functions.
• Set strategy for the quote process, coordinate resources, and process customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG).
• Validate End-of-Life (EOL) and item class changes (NCNR), negotiate pricing, and apply quote mark-up strategy.
• Notify customers of price increases.

Requirements

• 1-2 years’ experience in electronics distribution; experience in passive electronics component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors).
• Systems savvy with the ability to adapt quickly.
• Proficiency in MS Office Suite; advanced Excel skills (VLookup, Macros, etc.) a plus.
• Ability to build influential relationships.
• Strong collaboration skills to work with internal and external resources to generate results.
• Strong communication, negotiating, and organization skills.
• Strong customer service and sales skills.
• Eligibility for an export license or U.S. Person status (U.S. citizens or nationals, lawful permanent residents, refugees, and asylees) due to work covered by International Traffic in Arms Regulations.

Benefits

• Medical, Dental, and Vision Insurance.
• 401k with matching contributions.
• Short-Term/Long-Term Disability Insurance.
• Health Savings Account (HSA) and Health Reimbursement Account (HRA) options.
• Paid Time Off.
• Tuition Reimbursement.
• Growth opportunities.

Pay

Annual Hiring Range/Hourly Rate: $25.96 - $31.73. Actual compensation may vary based on geographic location, work experience, education, and skill level.

Schedule

Full time.

Location: US-FL-Lake Mary, Florida (Colonial Center Pkwy).