Inside Sales Representative
ARAUCO - North America · Atlanta, GA · 1 wk ago
Business DevelopmentFull-time
About the role
Join Our Arauco Team as an Inside Sales Representative!
We are seeking a passionate Inside Sales Representative to develop, maintain, and enhance customer relationships.
Responsibilities
- Manage strong business relationships with customers and initiate contact with and/or respond to customer inquiries
- Maintain customer control logs, update daily, and provide weekly shipment/order updates to customers
- Develop and maintain a comprehensive product knowledge base of ARAUCO products
- Identify new product opportunities and work with manufacturing to develop programs as needed
- Understand and sell to the organization’s capabilities and specifications
- Act as a liaison between the customer and the manufacturing facilities, providing timely and accurate information to both
- Prepare and enter orders into SAP or other OES
- Cook up and track inland quotes, operational issues, and order tracking
- Process claims, investigate and negotiate a resolution for customer problems (i.e., shipping delays, billing disputes, quality problems)
- Communicate daily with colleagues in South America
- Conduct business travel as required
Requirements
- Associate or bachelor’s degree required
- Prefer 2 + years’ experience in inside sales, customer service sales, or similar
- Must have experience in Excel (pivot tables, VLOOKUPS)—needs to be able to work within customer control logs—pull up customers, enters ales orders, update shipments, work with pricing templates
- Must be a team player—ability to help cross-functionally, as needed
- Able to multi-task efficiently and effectively
- Precise and detail oriented; highly organized
- SAP and industry knowledge is a plus!
Qualifications
- Must be a team player—ability to help cross-functionally, as needed
- Able to multi-task efficiently and effectively
- Precise and detail oriented; highly organized
- SAP and industry knowledge is a plus!
Skills
- Excellent communication skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Proficiency in Excel and customer control logs
- Knowledge of SAP and industry-specific terminology
Benefits
- An attractive compensation package with either bonus or profit/gain sharing eligibility for every role
- Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer-paid and voluntary life insurance, and more
- Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays designed to support your work-life balance
- Retail planning options, including generous employer contributions
- Opportunities to learn and develop, including a tuition reimbursement program
Pay
Compensation details are confidential and will be shared during the interview process.
Schedule
The role is hybrid, onsite three days per week.