Inside Sales Representative

About the role

Client is seeking an Inside Sales Representative to manage customer accounts, drive sales growth, support existing customers, and onboard new accounts. The position is based in Seattle, WA with a hybrid work arrangement and has a duration of 8+ months.

Responsibilities

• Manage and maintain customer accounts and CRM records.
• Handle customer inquiries, orders, equipment service, billing issues, and delivery claims.
• Conduct proactive sales and customer support calls.
• Identify sales opportunities and grow existing accounts.
• Qualify and convert leads through CRM.
• Build and maintain strong customer relationships.
• Track KPIs, sales activities, and portfolio performance.
• Prepare weekly/monthly sales and activity reports.
• Support new account setup and onboarding.
• Participate in team meetings and occasional business travel.

Requirements

• 2+ years of experience in sales, restaurant, coffeehouse, or account management.
• Strong verbal and written communication skills.
• Intermediate Excel skills and experience with Outlook.
• CRM experience with strong attention to detail.
• Customer-focused with strong sales and problem-solving skills.

Schedule

Full-Time, Monday-Friday.