Inside Sales Representative

About the Role

As an Inside Sales Representative, you will work closely with the external sales representative to ensure excellent service and customer communication for a fixed territory or customer base. English is mandatory, and Spanish is a significant advantage. Your daily work will involve opening new accounts (30%) and expanding the product portfolio with existing accounts (70%). A key focus will be supporting customer satisfaction and loyalty while guiding customers toward the most efficient sales channels, such as online platforms.

Responsibilities

• Act as the primary sales contact between Anyseals and assigned customers.
• Administer client data in internal support systems (IT).
• Create and follow up on offers with accurate price calculations.
• Book orders and educate customers on using the E-Shop.
• Support the complete sales team (external and internal) with various tasks.
• Use telesales tools and skills to manage sales across assigned customers and estimate potential.
• Continuously expand business relationships and drive cross-selling of the sealing assortment.
• Ensure proper sales channel assignment, focusing on increasing the digital/online migration rate.
• Understand customers' business environments, goals, segments, products, applications, and competitive landscapes.
• Lead Customer Relationship Management, representing Anyseals' interests and customers' requirements internally.
• Handle customer complaints and inquiries promptly.
• Identify, manage, and close sales opportunities by persuading customers to choose Anyseals products and services.
• Report periodically with external sales on your sales project portfolio.
• Efficiently handle all sales activities, work under pressure to meet deadlines, and proactively make outbound calls.
• Demonstrate flexibility to multitask as part of a small team.

Requirements

• Strong proficiency in English and excellent communication skills.
• Proven customer service and sales experience.
• Demonstrated ability in negotiation and B2B sales, particularly with technical products.
• Understanding of commercial aspects of solution and service selling.
• Proficiency in IT tools, including Excel, CRM systems, and Microsoft Office.
• Strong internal and external communication skills.
• Experience with telesales.
• Ambitious, reliable, organized, and open-minded.
• Fluency in both English and Spanish (required).

About Anyseals

At Anyseals, we combine international reach with a strong personal touch. As a leading wholesaler of industrial seals, we support distributors worldwide with reliable products, efficient processes, and close customer relationships. Our collaborative spirit fosters a great team environment and a supportive work atmosphere, where colleagues across countries work together to create real value for our customers.

Benefits

• A permanent full-time position in a key role within an international organization.
• A dynamic working environment with short decision lines.
• Opportunities for professional growth and increased responsibility.
• Close collaboration with motivated colleagues across multiple countries.
• 401(k) with company match.
• Dental, health, and vision insurance.
• Paid time off.