Inside Sales Representative- Aftermarket

About the role

Nabors is seeking a highly motivated and outgoing Inside Parts Sales Representative to join our Aftermarket team. This position requires occasional travel (less than 20%) to support customer relationships or site visits and participation in a rotating on-call schedule to ensure after-hours customer support.

Responsibilities

• Serve as the primary point of contact for assigned customers, managing all aftermarket part sales inquiries.
• Generate accurate quotes in a timely manner.
• Process orders and coordinate with internal teams to ensure on-time delivery.
• Proactively follow up on quotes and orders to maintain customer satisfaction and resolve any issues quickly.
• Build and maintain strong customer relationships through regular communication.
• Track order status, backorders, and shipping schedules to keep customers informed.
• Collaborate with warehouse, logistics, and procurement teams to resolve delays or inventory concerns.
• Maintain CRM systems and records of customer interactions, quotes, and orders.
• Identify opportunities for upselling and cross-selling parts based on customer needs.

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s degree in Business, Supply Chain, or a technical field is a plus.
• 2+ years of experience in inside sales, customer service, or aftermarket parts sales.
• Experience working with ERP systems for order entry, quoting, and inventory management.
• Strong communication and interpersonal skills, with the ability to build lasting customer relationships.
• Demonstrated ability to follow up proactively and manage multiple orders and tasks simultaneously.
• Basic technical/mechanical aptitude to understand part numbers, drawings, or equipment configurations.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Willingness and ability to travel up to 20% and participate in an after-hours on-call rotation.

Skills

• High school diploma or GED required; Associate’s or Bachelor’s degree in Business, Supply Chain, or a technical field is a plus.
• 2+ years of experience in inside sales, customer service, or aftermarket parts sales preferred.
• Strong communication and interpersonal skills; must be outgoing and customer-focused.
• Proven ability to follow up and follow through on orders and customer requests.
• High attention to detail and strong organizational skills.
• Experience with ERP and CRM systems a plus.
• Basic technical/mechanical understanding of equipment and parts (preferred but not required).