Inside Sales Rep - Product Support

Responsibilities

• Qualify leads, develop opportunities, create detailed quotes and manage retail product projects.
• Read equipment specifications and contract drawings to determine equipment and service requirements.
• Support Outside Sales Representatives, Project Managers and the Sales Coordinator as needed to maintain a high level of group performance.
• Re-establish, qualify, and maintain contact with Fabick's Electric Power customers, contractors, and end-users to increase sales of generators and electrical distribution equipment.
• Handle direct mail and other promotional campaigns with assigned accounts.
• Will maintain accurate customer account information and machine population.
• This allows the targeting of specific customers for sales and promotions and the tracking of specific account and territory goals.
• Through the needs analysis process, ISRs will determine individual customer's needs and provide solutions to meet them.
• Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals.
• Complete the Dealership's ISR training program.

Requirements

• Bachelor's degree in sales, marketing or a related field is preferred, but not required.
• High level of customer service skills are required.
• Strong technical and project management skills are required.
• Experience in the commercial power industry is preferred.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit for long periods, stand, walk, bend and stoop to perform the essential functions of this job.
• Occasionally lift and/or move up to 20 pounds.