Inside Sales Rep I

About the Role

We are seeking a driven and competitive Inside Sales Representative to join our growing team. In this role, you will be responsible for engaging prospective commercial customers through high-volume outbound outreach, identifying qualified opportunities, educating prospects on our products and services, and driving new business growth. This is a fast-paced, performance-driven environment where success is measured by your ability to build a strong pipeline, exceed sales targets, and deliver an outstanding customer experience. The ideal candidate is proactive, resourceful, competitive, and comfortable working in a high-volume call center or inside sales environment.

Key Responsibilities

• Conduct outbound calls to prospective commercial customers to generate interest and identify new business opportunities.
• Build relationships with key decision-makers and uncover customer needs through a consultative sales approach.
• Deliver compelling sales presentations and effectively overcome objections to secure new business.
• Manage and maintain a pipeline of prospects through consistent follow-up and lead nurturing activities.
• Qualify leads and either close business directly or coordinate handoff opportunities as needed.
• Research and identify new prospects through various sources, including business directories, online tools, and professional networking platforms.
• Educate customers on pricing, contract terms, products, and service offerings.
• Maintain accurate and up-to-date records of customer interactions, sales activities, and lead status within CRM systems.
• Respond professionally and promptly to customer inquiries via phone and email.
• Meet or exceed weekly, monthly, quarterly, and annual sales performance goals.
• Ensure compliance with company policies, industry regulations, and sales standards during all customer interactions.

Qualifications

• Associate degree or equivalent combination of education and professional experience preferred.
• 2+ years of experience in inside sales, B2B sales, call center sales, or a high-volume outbound sales environment preferred.
• Proven ability to build, manage, and convert a sales pipeline.
• Strong communication, listening, negotiation, and persuasion skills.
• Demonstrated ability to identify customer needs and present customized solutions.
• Experience handling objections and navigating complex sales conversations.
• Proficiency with CRM systems and sales tracking tools.
• Excellent organizational, time-management, and follow-up skills.
• Self-motivated with a strong work ethic, competitive drive, and results-oriented mindset.
• Ability to work independently while contributing positively to a team environment.
• High level of professionalism, integrity, and customer focus.

What We Offer

• Competitive base salary plus uncapped commission opportunities.
• Clear career growth and advancement opportunities based on performance.
• Comprehensive benefits package including medical, dental, vision, and retirement plans.
• Comprehensive onboarding, sales training, and ongoing professional development.
• Access to industry-leading tools and resources to support success.
• Supportive, team-oriented culture that rewards achievement and celebrates wins.