Inside Sales Rep (Hybrid)

About the role

This position involves enhancing the sales team by focusing on pricing, quotations, and customer orders while fostering long-term relationships with clients. The role exists to transform customer interest into completed sales orders and contribute to seamless operations within the organization.

Key Responsibilities

• Address customer questions and requests promptly through phone and email channels
• Prepare accurate quotes and manage follow-up communications
• Transform customer interest into completed sales orders
• Deliver knowledgeable technical assistance on products
• Manage full order lifecycle, including returns, credits, adjustments, and scrap processing
• Track stock levels and proactively alert stakeholders to potential shortages or concerns
• Handle and resolve customer concerns effectively
• Identify and grow opportunities with emerging and strategic accounts
• Partner closely with internal departments to ensure seamless operations
• Stay informed on competitor offerings, pricing strategies, and market trends

Minimum Requirements

• 5-10 years of proven inside sales experience
• Strong computer and systems proficiency
• Associate’s or Bachelor’s degree, or comparable professional experience
• Excellent negotiation and organizational abilities
• High attention to detail
• Outstanding verbal and written communication skills
• Hands-on experience with CRM and ERP platforms

Preferred Qualifications

• Background in industrial products or value-added solutions
• Work experience in this field

At Talent Wave Associates

We connect outstanding talent with exceptional opportunities. We're proud to be an Equal Opportunity Employer and are committed to fostering an inclusive, people-first recruiting experience.

Ready to ride the wave of opportunity? Apply today!

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our applicant tracking system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

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