Inside Sales Rep-Hourly + Commission-Can live anywhere in U.S.

Overview

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibilities

• Acquisition of new members via inbound and outbound calls
• Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills
• Servicing of existing members and inquiries related to utilization of their product, benefits, etc.
• Cross selling ancillary products as well as any other applicable products to existing members
• Retailing retention of existing members
• Maintaining knowledge levels with respect to CMS and states regulations
• Able to multitask, and effectively use computer while interacting with prospects and members via phone
• Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)

Qualifications

• 4-year college degree or 1 to 2 years’ experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)
• Life & Health insurance license is not required to be employed. It is required to obtain the license within 2 attempts and or 60 days from the employment start date
• Active use of computer for carrying out daily job activities
• Excellent communication and listening skills
• Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers (i.e. “Customer is always right” attitude)
• Adaptable to high pressure, achievement-oriented environment
• Drive to build, manage, and grow a book of business and become successful entrepreneur
• High level of computer proficiency including, but not limited to, Microsoft Office package
• Ability to quickly perform basic mathematical operations w/out use of calculator

Pay Range

The Typical Pay Range For This Role Is $15.00 - $24.23. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.