Inside Sales Rep

Location: 634 Melrose Ave, Nashville, TN 37211

About Us

Wurth Wood Group began in 1983 in Charlotte, North Carolina with a vision to serve custom cabinet builders, commercial fixture, and millwork companies. Through hard work and dependable service, Charlotte Hardwood Center expanded to 13 locations across 7 states, becoming the premier lumber and woodworking distributor in the Southeast. In 1999, The Wurth Group of Kuenzelsau, Germany acquired the company, providing customers access to a broader range of services, cost efficiencies, and high-quality products like the globally recognized Wurth line. In 2006, the company rebranded as Wurth Wood Group, known for its commitment to customer success.

Customers benefit from a well-trained sales team, efficient operations, and the industry’s broadest product range, supported by Finishing Specialists, Wurth Product Specialists, Architectural Products Specialists, and "Green" Building Products Specialists. Wurth Wood Group offers high-quality materials, including lumber, plywood, surfacing products, tools, finishes, and specialty hardware, serving custom cabinet shops, furniture manufacturers, store fixture, millwork, and casework companies.

Vision

Wurth Wood Group aims to become the most recognized and successful distributor of products serving the cabinet and woodworking industry in its trading territories. The company strives to earn customer trust as their single source of supply through innovative, high-quality products, reliable deliveries, operational efficiencies, and competitive pricing.

Mission

Wurth Wood Group is passionate about its customers and works hard on their behalf. People are the most important component of the organization, and the company leads in offering quality products and outstanding service. As a team, everyone contributes to shared success.

Responsibilities

• Manage and assist with an established range of approximately 1,000 active customer accounts, including millwork fabricators, industrial woodworking companies, and high-end cabinetmakers.
• Focus 80% on farming existing business and driving new sales within current accounts, and 20% on acquiring new customers.
• Staff the sales counter and serve as the first point of contact for walk-in customers.
• Handle inbound calls, emails, and texts while supporting Outside Sales Representatives.
• Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment.
• Deliver outstanding customer service that reflects Wurth Wood Group’s reputation as the distributor who "works hard for us."

Schedule

• Onsite role only; not remote or hybrid.
• Work Hours: Monday - Friday, 7:30 AM - 4:00 PM.

This position is open due to the recent promotion of the current Inside Sales Associate.

Pay

This is a performance-based and commission-driven role.

• Gross Annual Pretax Estimated Total Compensation: $55k to $65k.
• Base Compensation: $20.00/hour, with the remainder of earnings in the form of monthly commissions.
• Actual gross pretax compensation will vary based on individual performance, experience, and other factors.

Requirements

• 2-4 years of Inside Sales experience preferred.
• Industry knowledge in woodworking/building materials is a plus but not required.
• Strong communication skills with the ability to handle high-volume customer interaction.
• Proven ability to manage relationships and provide solutions in a fast-paced environment.
• Team-oriented, dependable, and customer-focused.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) with Company Matching Program
• Paid Time Off and Holidays

Why Join Wurth Wood Group?

• Be part of a company with over 40 years of history and a reputation for dependable service.
• Work with a collaborative and knowledgeable team in a stable, growing organization.
• Opportunity to build a career path in Inside or Outside Sales.