Inside Sales Rep

Monday through Friday, 9:00 AM – 6:00 PM.

About the role

Under general supervision, the Inside Sales Rep I will primarily focus on handling outbound calls from existing customers and independently generate sales by marketing company product lines, managing new and existing customer accounts, negotiating, and interfacing with customers. This position is responsible for understanding customer needs and leveraging and maintaining business relationships.

Responsibilities

• Ensure that each customer, client, and vendor receives outstanding customer service by providing a friendly environment which includes greeting and assisting every customer, maintaining outstanding product knowledge, and all other components of customer service.
• Contact existing customers and develop business by selling company product lines and offering value-added services and availability information to unsolicited and solicited callers.
• Maintain current customer information including sales contracts, bonded inventory requirements, contract terms, and other pertinent account details.
• Responsible for meeting monthly, quarterly, and yearly sales growth goals agreed upon annually with Area Team Manager or Deputy Team Manager.
• Maintain professionalism, stay abreast of new products, and recommend alternative products for out-of-stock items.
• Provide new and current customers with product information including pricing, delivery, inventory stocking, and/or back-order availability, functionally equivalent cross matches, and value-added product information.
• Negotiate and establish sales quotes based on the volume of products purchased and the nature of the marketplace to effectively offer competitive pricing and ensure the highest profitability.
• Make calls (phone) to present the company’s products to end-users while seeking to meet or exceed corporate-wide assigned sales quotas.
• Understand the Company’s target market and marketing goals in order to communicate with designers and effectively execute the message to consumers.
• Additional duties as assigned.

Requirements

• Mandarin / English bilingual preferred.
• Pre-employment drug testing is required.
• Must be authorized to work in the United States on a full-time basis for any employer.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life & accident insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more!

*Most benefits require employee contribution.