Inside Sales Rep

About Us

NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving. As a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, we revolutionize the industry through patent-winning software and technology. With a 50-year history of transformation, we remain dedicated to our customers, team members, and core values: Commitment, Humility, Optimism, Integrity, and Respect. A career with NMG offers the opportunity to make an impact within a rapidly growing organization, collaborate with forward-thinking professionals, and shape a career unique to your talents and interests. We invest in training and development to empower you to build your future alongside ours.

About the Role

The Inside Sales Representative is responsible for a mix of inbound and outbound calls from customers within their assigned region, utilizing automotive aftermarket cataloging and parts knowledge to grow sales and accurately complete customer orders. This role requires a strong customer service orientation and the ability to locate products both internally and externally to meet customer needs. The Inside Sales Representative will report directly to the Regional Sales Director and will be held accountable for achieving daily, monthly, and annual individual sales goals. This role involves close collaboration with Branch Managers and Outside Sales Representatives to meet customer service expectations and overall sales objectives.

Responsibilities

• Establish and maintain an installer book of business that meets and exceeds year-over-year sales targets.
• Meet sales quota expectations set by the Regional Sales Director.
• Negotiate prices, terms, and close deals with customers to secure sales.
• Maintain and utilize CRM sales data to identify category opportunities to grow the customer base.
• Perform outbound calls and cold calls to prospective customers to generate sales.
• Generate revenue by soliciting and obtaining orders for NMG products and services, understanding and interpreting technical requirements, providing technical information, and developing accounts for current and new customers.
• Answer inbound calls and assist customers in completing their parts orders.
• Develop strong connections with both new and existing clients to understand their needs and foster loyalty.
• Utilize aftermarket parts cataloging and parts knowledge to assist with customer needs and facilitate troubleshooting.
• Remind customers of communicated corporate promotional opportunities.
• Utilize outside vendor opportunities to locate parts not available internally.
• Provide consultation and expert advice to branch managers on service-related issues.
• Recommend Transend Online Cataloging for customers that prefer online ordering.

Requirements

• Minimum 3 years’ experience in automotive aftermarket internal/counter sales (preferred).
• High School Diploma or equivalent work experience in the role.
• Strong personal values that align with NMG’s: Integrity, Commitment, Humility, Respect, and Optimism.

Skills & Abilities

• Experience using automotive aftermarket parts cataloging.
• Automotive aftermarket parts knowledge.
• Ability to multi-task and work under pressure.
• Strong relationship-building skills.
• Experience using web-based order portals.
• Strong customer service philosophy.
• Proven track record of meeting counter sales targets.
• Proficiency in POS order punch-out platforms.

Work Environment

The work environment characteristics described are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.