Inside Sales Rep

About the role

This Inside Sales Representative role is responsible for managing and growing an established book of business through high-volume outbound outreach, consultative selling, and strong relationship management within an assigned territory. The position is hybrid (Southlake, TX) with relocation to Flower Mound, TX by end of October; the first 90 days are fully onsite for onboarding. Start date is ASAP for a permanent position.

Responsibilities

• Conduct proactive outbound outreach to an assigned customer base of 500-600 accounts to build rapport, identify needs, and increase share-of-wallet
• Use a consultative approach to uncover opportunities and guide customers toward high-value solutions, targeting a 50%+ order conversion rate
• Respond quickly and professionally to inbound inquiries and qualify opportunities by understanding buying drivers
• Serve as the primary point of contact for a defined territory, maintaining consistent engagement so that 90% of customers are contacted monthly
• Engage in strategic call campaigns to promote product launches, special offers, and targeted growth initiatives
• Maintain accurate CRM records and pipeline hygiene (Salesforce or similar)
• Deliver a minimum of 50 individual customer contacts per day and 2 hours of productive talk time daily

Requirements

• 1-3 years of inside sales or high-volume customer-facing experience, preferably in a B2B environment (service industry backgrounds considered)
• Demonstrated ability to manage a pipeline, meet revenue targets, and maintain disciplined follow-through
• Familiarity with inside sales KPIs, account development strategies, and CRM platforms such as Salesforce
• Strong phone presence and communication skills, with the ability to lead conversations rather than rely on yes/no questioning
• Energetic, coachable personality with a genuine interest in building customer relationships and a growth mindset

Qualifications

• Experience in the automotive, industrial, sign and graphics, or specialty materials industries
• Proven ability to upsell, cross-sell, and manage long-term customer relationships
• Bilingual in Spanish and English

Benefits

• Health insurance
• Dental insurance
• Paid time off (2 weeks)
• Additional benefits to be confirmed by TR

Pay

$60,000/yr base + uncapped performance-based commission (OTE $80,000 - $85,000/yr)