Inside Sales Rep

About the role

This is a hybrid role based in Harrisburg, PA or Clearwater, FL. Candidates must be located within 60 miles of either office location.

Essential Duties And Responsibilities

• Responsible for monthly sales goal attainment, including the achievement of revenue, margin and breadth goals
• Create business plans and conduct outbound activities daily with reseller base, building relationships, selling and assisting with opportunities
• Help sales leadership execute D&H business initiatives while balancing partner (customer/vendor) needs
• Conduct sales team huddles as needed, focusing on communicating sales performance, customer support, and vendor issues/initiatives
• Develop and maintain a thorough understanding of D&H systems, policies, and resources
• Assist sales leadership as needed/requested with feedback, guidance, and suggestions on projects, changes, and programs to grow the commercial sales channel at D&H
• Respond to customer requests in a timely manner
• Work with vendor reps and D&H Business Units/Specialist sales teams to build vendor sales within zone and to grow D&H revenue and overall share of revenue within assigned accounts
• Attend sales and product training
• Attend reseller shows and events to meet with prospects in person, as needed
• Project a professional company image through customer and vendor interactions
• Ensure customer orders are processed accurately
• Meet outbound and overall phone and MS Teams requirements, along with activity and busy-rankings
• Use CRM system to track all customer contacts and activities, meeting notes, including completing Business Portfolios for each assigned focus account
• Track and manage sales pipeline via Opportunities
• Be available to assist fellow ISRs with basic questions and day-to-day needs, including customer support, vendor programs, daily technical operations, and coverage during PTO

Qualifications

Some college preferred, 1 to 3 years of sales or phone sales experience.