Inside Sales / Receptionist

About the role

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is …

Job description

Generator Supercenter is looking for a dual position results-driven Inside Sales / Receptionist to work in our main call center, front office, actively seeking out customers and engaging with our customer prospects.

POSITION TASKS & RESPONSIBILITIES

• Inside Sales
• Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
• Communicating with customers to understand their needs and requirements and identify sales opportunities.
• Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails.
• Maintaining and improving the database of prospects and researching new leads.
• Explaining and demonstrating the functions and features of products and services.
• Maintaining and improving the database of prospects and researching new leads.
• Keeping up to date with product and service information and competitor offers.
• Excellent customer service skills and computer literacy skills. Tend to high volume of calls.
• Basic understanding of Microsoft (Excel/Outlook/Word).
• Monday – Friday, Hours are from 8-5 or 9-6. Occasional Saturdays as needed.
• Competitive Pay: Hourly + Commission D.O.E.
• Availability for growth.
• Receptionist
• Notify personnel of waiting guests/visitors when necessary.
• Update office wide calendars and spreadsheets when needed.
• Help manage office supply inventory.
• Check for incoming mail at box twice daily (morning & afternoon).
• Help sales team maintain or update sales files.
• Update existing customer information.
• Document incoming calls/information as needed.
• Maintain reception, conference room, kitchen and bathroom areas clean.

Competencies & Requirements

• Hightly motivated and target driven.
• Excellent selling, communication, and negotiation skills
• Prioritizing, time management, and organizational skills, be attentive to details.
• Relationship management skills and openness to feedback
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and Welcome Visitors.
• Good Customer Service, be a friendly people person.
• Listening, Verbal and Written communication skills.
• Good judgment, Adaptability and Teamwork.
• Stress tolerance and resilience.
• Multi-tasker - be able to perform various alternate duties as needed.

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Schedule

Monday – Friday, Hours are from 8-5 or 9-6. Occasional Saturdays as needed.

Pay

$15.00 - $20.00 per hour

Flexible Scheduling

Flexible Scheduling

Compensation

Competitive Compensation

Career Advancement Opportunities

Career Advancement Opportunities