Inside Sales & Operations Representative

Location: Waltham, MA (Hybrid)

About the role

Cambridge Computer is a Woman-Owned Small Business (~70 team members) delivering high-performance IT infrastructure, AI, and cloud storage solutions. We partner with top technology visionaries and serve Fortune 100 companies, research institutions, and high-tech firms across North America.

We are seeking an action-oriented Inside Sales & Operations Representative to serve as the engine behind our Relationship Sales Managers. This is a hands-on, high-touch operational role responsible for driving daily sales workflows—from vendor price negotiations and quote creation to customer scheduling and order tracking. You will play a central role in keeping deals moving smoothly through the pipeline.

Responsibilities

• Partner directly with Relationship Sales Managers to research hardware/software offerings, build customer proposals, generate SOWs, and prepare quotes.
• Act as the main operational liaison between sales teams, corporate staff, and major technology vendors (e.g., Cisco, NVIDIA, Dell, HPE, etc). Coordinate meetings, vendor requests, and technical demonstrations.
• Manage order tracking, ensure prompt client communication, and keep CRM deal stages updated in real time.
• Develop a practical understanding of our tech stack—including storage, networking, AI, and life sciences infrastructure—to help recommend products and identify upsell opportunities.

Qualifications

• Bachelor’s degree required (Business Administration, Communications, Marketing, STEM or related fields preferred).
• Strong interest in working within the IT ecosystem and enterprise technology.
• Excellent written and verbal communication skills; comfortable reaching out to vendors and clients directly.
• Highly organized with strong attention to detail and ability to multi-task in a fast-paced environment.
• Practical proficiency with Excel/Google Sheets for managing quotes and tracking logs.
• Hybrid availability (Waltham office / remote).

Benefits

• Competitive salary
• Medical FSA
• Dependent Care FSA
• Dental insurance
• Vision insurance
• 401(k) savings plan with employer matching
• Paid holidays and PTO that increases with longevity at the company

Pay

Salary: $60,000 – $80,000 / year. Estimated Salary Range: $50k - $80k per year.