Inside Sales Manager (Individual Contributor) (m/f/d)

Core Responsibilities

Own and execute the five-step customer engagement process: Introduction, Analysis / Discovery, Demonstration, Proposal / Offer Development, Formatted Offer & Outside Sales Handoff.

Serve as the primary point of accountability for inside sales activity and outcomes.

• Receive and process: Marketing-generated leads (unqualified inbound), Qualified opportunity handoffs from Business Development Managers.
• Conduct structured discovery to: Validate customer needs and project timelines, Identify decision-makers and influencers, Determine solution fit and budget alignment, Advance qualified opportunities and disqualify poor-fit leads efficiently.
• Lead customer-facing activities including: High-level company and capability introductions, Problem discovery and needs analysis, Virtual demonstrations of systems, components, parts, and accessories, Align customer requirements with appropriate Sales solutions, Confirm functional, application, and commercial requirements prior to proposal.
• Develop accurate, high-quality commercial proposals based on confirmed scope, Review proposals with customers to: Validate technical and functional fit, Ensure pricing and budget alignment, Confirm readiness for next steps, Issue formal written offers when criteria are met.
• Carefully coordinate and execute structured handoffs to Outside Sales: Schedule and lead handoff meetings, Transfer complete opportunity documentation and customer context, Ensure Outside Sales enters customer sites fully prepared and aligned.

Qualifications

• 5+ years of B2B inside sales experience, preferably in industrial, manufacturing, or engineered solutions.
• Proven ability to independently manage complex sales cycles.
• Strong discovery, presentation, and proposal development skills.
• High commercial acumen and attention to detail.
• Comfort working directly with senior leadership.
• CRM discipline and process orientation.