Inside Sales Manager - FC

About the role

Muncie Power’s products are crucial for various infrastructural needs, including vehicle development, firefighting, electricity supply, and waste management. Our Inside Sales Manager – Fluid Conveyance plays a vital part in ensuring these services are accessible and reliable.

Responsibilities

• Develop and grow relationships with small and medium-sized OEM customers through proactive account management, inbound and outbound sales activity, and technical sales support.
• Manage and grow a portfolio of small and medium-sized OEM accounts through phone calls, emails, virtual meetings, and CRM activity.
• Identify new business through prospecting and digital tools like HubSpot.
• Maintain consistent outreach to prospective customers.
• Partner with customer service teams, engineers, and Interpump Companies to deliver world-class customer support and technical solutions.
• Prepare quotes, follow up on opportunities, and support customers throughout the sales cycle.
• Maintain regular communication with customers to strengthen relationships and drive repeat business.
• Monitor competitor activity, market trends, and customer needs within assigned accounts and industries.
• Utilize company software, sales tools, and CRM systems to manage pipeline activity and customer information.
• Represent the company and brand with professionalism, integrity, and a customer-first mindset.

Requirements

• A high school diploma or GED.
• Demonstrated success in sales or customer-facing sales support roles.
• Demonstrated mechanical or electrical experience.
• Strong ability to build relationships and manage customer accounts remotely.
• Self-motivated with a strong desire to succeed in a fast-paced sales environment.
• Ability to work independently as well as collaboratively with cross-functional teams.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience with Microsoft Word, Outlook, Excel, PowerPoint, and CRM platforms.

Qualifications

• Must possess a high school diploma or GED.
• Must have demonstrated success in sales or customer-facing sales support roles.
• Must have demonstrated mechanical or electrical experience.
• Must have strong ability to build relationships and manage customer accounts remotely.
• Must be self-motivated with a strong desire to succeed in a fast-paced sales environment.
• Must have the ability to work independently as well as collaboratively with cross-functional teams.
• Must have excellent verbal and written communication skills.
• Must have strong organizational skills with the ability to manage multiple priorities.
• Must have experience with Microsoft Word, Outlook, Excel, PowerPoint, and CRM platforms.

Skills

• Proactive account management.
• Inbound and outbound sales activity.
• Technical sales support.
• Potential business identification.
• Customer service delivery.
• Quote preparation and follow-up.
• Customer relationship maintenance.
• Competitor analysis.
• CRM system utilization.
• Professionalism and integrity.
• Customer-first mindset.

Benefits

• Medical, dental, and vision insurance.
• Life, death, dismemberment, and dependent insurances.
• Prescription drug programs.
• Telehealth.
• Short-term and long-term disability.
• Flexible leaves of absence.
• Employee assistance programs.
• 401k (match 50% on the first 6% of deferred compensation).
• Flexible spending plans.
• 3 weeks of paid time off.
• 9 paid holidays.

Pay

Salary grade 15, exempt status.

Schedule

Remote-based position.

Location

Remote

Department

Sales

Reports to

Manager, Sales – Fluid Conveyance

Supervises

N/A

Equal Opportunity Employer

Muncie Power Products is an Equal Opportunity Employer.