Inside Sales Manager

Responsibilities

• Lead, coach, and develop the Inside Sales team to foster a high-performance, customer-focused culture.
• Manage daily sales operations, including quotes, orders, inventory, and customer issue resolution.
• Support key accounts and ensure positive customer experiences through responsive service.
• Identify process improvements, monitor workloads, and provide ongoing team training.
• Maintain industry, product, and customer knowledge to support team efforts and identify revenue opportunities.

Qualifications & Skills

• Bachelor's degree or equivalent, with experience in industrial distribution, process control, or automation preferred.
• Proven leadership, coaching, and team development skills.
• Strong communication, organization, problem-solving, and collaboration abilities.
• Technical aptitude with understanding of industry applications and business systems.
• Customer-focused mindset with organizational skills to manage multiple priorities.
• Proficiency in Microsoft Office and quick adaptability to new software.