Inside Sales Manager

Key Responsibilities

• Recruit, hire, onboard, and develop Inside Sales Representatives.
• Establish performance expectations and accountability measures.
• Conduct weekly one-on-ones and pipeline reviews.
• Provide ongoing coaching on sales process, product knowledge, and channel engagement.
• Develop succession plans and career paths for team members.
• Drive achievement of monthly, quarterly, and annual revenue targets.
• Maintain and monitor pipeline health and conversion rates.
• Ensure timely follow-up on all quotes and opportunities.
• Identify growth opportunities within existing customers and partners.
• Assist with closing strategic opportunities when necessary.
• Strengthen relationships with integrators, distributors, and technology partners.
• Ensure rapid response to partner inquiries and quote requests.
• Drive partner-generated pipeline and revenue.
• Coordinate partner promotions, programs, and enablement activities.
• Enforce CRM discipline and forecast accuracy.
• Monitor sales activity and performance metrics.
• Improve quote turnaround times and quote-to-order conversion rates.
• Standardize best practices across the team.
• Work closely with Regional Vice Presidents, Marketing, Product Management, and Operations.
• Provide market feedback to leadership.
• Support product launches and sales initiatives.
• Participate in strategic planning and forecasting activities.

Preferred Qualifications

• 5+ years of sales leadership experience.
• Experience leading inside sales teams in technology, security, surveillance, SaaS, or channel-driven organizations.
• Proven track record of exceeding revenue targets.
• Strong forecasting and pipeline management skills.
• Experience working with channel partners, distributors, and system integrators.
• Proficiency with Salesforce and modern sales tools.
• Excellent coaching, communication, and leadership skills.