Inside Sales Manager

Leadership Opportunity

At Plumbers Supply Co, our managers are the key to our success. We are deeply committed to fostering a collaborative environment where leaders are empowered to develop their teams and improve processes. In this role, you will be a central figure at our Evansville branch, overseeing daily customer service operations and ensuring a level of satisfaction that upholds our company's strong reputation.

Essentials for Success

• You excel at leading and coaching a team, fostering a collaborative environment, and driving results through positive engagement.
• You are passionate about delivering an exceptional customer experience and empowering your team to resolve issues and build lasting relationships.
• You thrive on the challenge of managing daily operations, identifying inefficiencies, and collaborating across departments to achieve branch goals.

Your Impact as a Team Leader

As the Inside Sales Manager, you will be responsible for guiding your team to new heights and ensuring our operations run smoothly:

• Customer Service & Sales Support:
• Ensure the delivery of excellent customer service by monitoring team performance and providing hands-on support during peak times.
• Serve as the primary point of contact for resolving customer and vendor issues related to orders, complaints, and product opportunities.
• Assign tasks and coordinate schedules to ensure the timely delivery of products and technical information to our valued customers.
• Team Leadership & Development:
• Promote teamwork and cooperation not just within your team, but across all branch departments.
• Train, develop, and mentor team members on processing customer transactions, product knowledge, and our operational best practices.
• Participate in the hiring, onboarding, and performance evaluation process to build a strong, capable, and motivated sales team.
• Operational Excellence:
• Increase team productivity by implementing relevant training, managing budgets effectively, and eliminating inefficiencies.
• Collaborate daily with the Branch and Warehouse Managers to address operational challenges and continuously improve processes.
• Ensure all administrative, operational, and returns processes are executed efficiently and with a high degree of accuracy.

The Plumbers Supply Co Advantage: Rewards & Support

• Competitive Pay
• Excellent Health Coverage: Medical, dental, and vision insurance.
• Generous Time Off: 10 paid holidays plus vacation and sick time.
• Peace of Mind: Life and disability insurance.
• Focus on Wellbeing: A robust wellness program with exciting incentives.
• Secure Your Future: 401K with a company match.
• Financial Guidance: Support through our partnership with Cerity Partners.

Apply Now

Ready to take the next step in your leadership career? Apply now to join the Plumbers Supply Co family!