Inside Sales Manager

About The Role

Olly Olly is hiring an Inside Sales Manager to lead and develop a high-velocity outbound sales team in our Austin office. This is an in-office 5 days a week (M-F) role focused on coaching, execution, and performance management, not strategy decks or remote oversight.

Responsibilities

• Directly manage 10-12 outbound inside sales reps based in Austin
• Maintain a strong on-the-floor presence, coaching live calls and supporting reps in real time
• Run daily team rhythms including: Morning huddles, Live coaching blocks, Pipeline and forecast reviews, End-of-day accountability recaps
• Track and manage performance across: Dials, Talk time, Show rate, Close rate
• Partner with recruiting, People Ops and leadership to help build and maintain a strong bench of talent
• Step into demos or prospect conversations as needed to model best-in-class behavior
• Own team forecasting and communicate risks, trends, and wins to sales leadership
• Review and coach from real calls daily (live and recorded)
• Run structured, purposeful 1:1s with clear feedback and action plans
• Identify performance patterns and coach reps toward consistent improvement
• Hold reps accountable to feedback implementation, not just awareness
• Ensure reps hit benchmarks on time
• Reinforce clear expectations around activity, execution, and professionalism
• Address performance issues early and document appropriately
• Support a culture of effort, ownership, and continuous improvement
• Balance empathy with standards where high performers and underperformers are held to the same bar

Requirements

• Must-have: 1+ years of frontline sales management experience, ideally leading 10–12 outbound inside sales reps in a fast-paced, transactional, short sales cycle environment
• Hands-on experience managing inside sales teams operating in a high-volume, phone-driven environment
• Background in B2B, SaaS, or transactional SMB sales
• Strong command of sales metrics and performance management
• Proven ability to develop underperforming reps through tactical coaching
• Comfortable working onsite in Austin, Monday–Friday (8am–5pm)
• Clear communicator who leads with consistency and follow-through

Nice-to-Haves

• Experience selling or managing teams selling digital marketing, SEO, or lead generation solutions
• Familiarity with HubSpot or similar CRM platforms
• Experience in high-volume outbound environments
• Exposure to scaling teams in fast-growing organizations