Inside Sales Manager

About the role

J2 Resources, a premier supplier of pipe, valves, fittings and engineered products to critical energy and industrial markets, is seeking a hands‑on Inside Sales Manager. The role will lead and develop the inside sales team, drive sales growth, enhance customer responsiveness, and ensure operational excellence. The position works closely with sales, operations, warehouse, shipping, and customer service to deliver a seamless customer experience and directly impacts team performance, customer experience, and branch growth.

Responsibilities

• Lead, coach, and develop the inside sales team, providing ongoing feedback, training, and support.
• Partner with the Branch Manager on staffing, workload management, and hiring needs.
• Drive sales growth by strengthening existing customer relationships and identifying new business opportunities.
• Monitor sales activity, KPIs, pipeline, and team performance to identify opportunities and ensure goals are met.
• Collaborate across outside sales, operations, warehouse, shipping, and customer service to deliver a seamless customer experience.
• Build strong relationships with customers, vendors, and internal business partners.
• Support sales strategies and initiatives focused on revenue growth, market share, and profitability.
• Maintain accurate information in NetSuite and ensure consistent processes and accountability across the team.

Requirements

• 5+ years of inside sales experience, preferably within distribution, industrial products, or a related industry.
• 2+ years of experience leading or managing a sales team.
• Strong coaching and people‑development skills.
• Proven ability to analyze sales performance and make sound business decisions.
• Experience with CRM and ERP systems; NetSuite experience is a plus.
• Strong communication, organization, negotiation, and problem‑solving skills.
• A collaborative, hands‑on leadership style and the ability to thrive in a fast‑paced environment.
• Bachelor’s degree preferred or equivalent professional experience.

Benefits

• Medical insurance options: HDHP/HSA with monthly company contributions or PPO.
• Spousal HRA covering 100% of eligible expenses up to $9,400 per individual or $18,800 per family annually.
• Flexible Spending Accounts (FSAs) for health and dependent care.
• Comprehensive dental coverage, including orthodontic care for children and adults.
• Vision coverage with discounts on LASIK.
• Telehealth & Concierge services: 24/7 healthcare access with prescription services.
• Company‑paid life insurance and AD&D coverage.
• Company‑paid long‑term disability (LTD) program.
• Optional coverages: short‑term disability, voluntary pet care, identity protection, voluntary life insurance (with dependent coverage), supplemental critical illness, accident, and hospital indemnity.
• Employee Assistance Program for professional support during critical times.
• 401(k) & Roth retirement plans with 100% company match on the first 3% of contributions, plus 0.5% match on the 4th and 5th percent.
• Paid Time Off starting at 3 weeks, accruable up to 5 weeks per year.
• 7 paid holidays, including the day after Thanksgiving.
• Additional leave for jury duty, witness duty, and bereavement.