Inside Sales Manager

Sales Leadership & Revenue Generation

Lead the Inside Sales team in driving new business revenue through full-season memberships, partial plans, groups, and premium hospitality products.

Set, track, and manage individual and team sales goals to ensure consistent achievement of monthly and annual targets.

Monitor team performance metrics including call volume, appointments set, revenue generation, and conversion rates.

• Develop and implement sales strategies, campaigns, and outbound initiatives to maximize revenue opportunities.
• Aid in high-level prospect meetings and closings as needed.

Ticket Sales & Revenue Generation

Drive new business revenue through the sale of full-season memberships, partial plans, groups, and premium hospitality products.

Consistently exceed monthly and annual sales targets across all product lines.

• Manage a full sales funnel from prospecting and discovery to presentation, close, and follow-up.
• Plan, organize, and execute Group Sales events/nights at Gotham FC matches.

Prospecting & Pipeline Management

Oversee team prospecting efforts including outbound calling, email campaigns, networking, and in-person events.

• Ensure consistent daily outreach activity and adherence to CRM best practices.
• Maintain oversight of the team’s pipeline health, forecasting, and reporting accuracy.
• Utilize CRM systems (SI Tickets and HubSpot preferred) to track performance and optimize conversion strategies.

Qualifications

• Minimum of 3–5 years of experience in ticket sales, including prior success as an Account Executive/Senior Ticket Sales Account Executive or similar revenue-generating role.
• Previous experience mentoring or leading entry-level sales staff preferred.
• Prior experience working in the sports industry is preferred.
• Experience with ticketing platforms (SI Tickets and HubSpot preferred).